1.Leadership
Leadership is all about motivating others and helping them find their best selves. It also requires an ability to understand people. When you know your team members and where they best fit, you are more likely to put them where they belong and that means you can build a better company.
Many people know how to be a boss. Not many know how to be a leader. A boss gives out orders. A leader is not solely focused on accomplishing tasks. They are focused on developing a team and developing the people within their team.
Leadership means:
1. Showing a willingness to work as hard as anybody on your team
2. Understanding the intrinsic and extrinsic factors that motivates each member
of your team
3. Supporting truly open communication
4. Giving feedback that is fair, timely, and constructive.
The best way to grow as a leader is to lead in an open and honest way, seek advice from mentors, and to be open to feedback from your team.
“A leader is someone who holds her- or himself accountable for finding the potential in people and processes.” Brené Brown, research professor and best-selling author
2. Teamwork
3. Problem Solving
4. Creativity
5. Flexibility
6. Time Management
7. Public Speaking
8. Relationship Building
9. Negotiation
10. Empathy
Empathy is one of the most important skills that an entrepreneur can acquire. Empathy includes the feeling of compassion, as a result of understanding where another person is coming from. If you develop a strong sense of empathy, it will help you to approach customer service issues from a position of understanding, support and motivate your employees, and even to develop content to which your customers can relate. The great way of working on empathy is careful listening. The more you listen, the more you understand the other person’s point of view. In order to truly listen, however, you have to engage in active listening. This means asking questions to clarify and learn more and repeating back what you have heard to show that you understand.
“We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know.” – Carl Rogers